Privacy
Policy

Last updated: May 2025

We care about your privacy. This privacy policy informs you about the type, scope, and purpose of the collection and processing of personal data when you visit or use this website in accordance with the General Data Protection Regulation (GDPR) and applicable German law.

1. Controller

Name: Josephine Diago Pfriem
Artist Name: SOYALA
Address: Dammstr. 6, 68169 Mannheim, Germany
Email: musicsoyala@gmail.com

2. General Information on Data Processing

We only collect and process personal data if it is necessary to provide a functional website and our content and services, or if you have given your consent. Your data will not be passed on to third parties without your explicit consent unless legally required.

3. Data We Collect

  • Contact information (when you use our contact form or email us)

  • Newsletter data (email, IP address, timestamp)

  • Usage data (e.g. IP address, browser type, operating system, time of access, referring URLs)

  • Embedded third-party content interactions

  • Tracking, analytics, and cookie-related data (see below)

4. Hosting and Website Platform

This website is hosted and managed via Squarespace. Squarespace may process your personal data in the United States. Squarespace participates in the EU-U.S. Data Privacy Framework.

5. Third-Party Services and Tools

We use the following third-party tools and services, which may collect or process personal data:

Analytics & Performance

  • Google Analytics

  • Google Tag Manager

  • Squarespace Analytics

Advertising & Marketing

  • Google Ads & Remarketing

  • Google AdSense & Conversion Tracking

  • Meta Pixel (Facebook Pixel)

  • Meta Conversion API

  • Meta Custom Audiences

  • TikTok Pixel

CRM & Email Marketing

  • HubSpot CRM

  • Mailchimp

  • ActiveCampaign

Music & Media Embeds

  • Spotify

  • SoundCloud

  • YouTube / YouTube Music

  • Vimeo

Fan & Promo Tools

  • SubmitHub

  • Groover

  • Toneden (Eventbrite)

  • Linktree

Communication & Meetings

  • Zoom

  • Google Meet

Automation Tools

  • Zapier

Fonts

  • Adobe Fonts

  • Google Fonts

These tools may transfer personal data to third countries (especially the USA). Such transfers are based on Standard Contractual Clauses (SCCs) or the EU-U.S. Data Privacy Framework, where applicable.

6. Cookies & Tracking Technologies

We use cookies to:

  • Ensure website functionality (necessary cookies)

  • Analyze usage and improve performance

  • Provide targeted advertising and retargeting

  • Embed third-party content (music, video, tools)

You can control or revoke your consent at any time via the [Cookie Settings] link or banner.

7. Legal Bases for Processing

  • Art. 6(1)(a) GDPR – based on your consent (e.g. newsletter, cookies)

  • Art. 6(1)(b) GDPR – necessary for contractual obligations

  • Art. 6(1)(c) GDPR – legal obligations

  • Art. 6(1)(f) GDPR – legitimate interests (e.g. securing our services)

8. Your Rights under GDPR

You have the right to:

  • Request access to your personal data

  • Rectify or erase your data

  • Withdraw consent at any time

  • Restrict or object to processing

  • File a complaint with a supervisory authority

To exercise these rights, contact us at musicsoyala@gmail.com.

9. Newsletter

If you subscribe to our newsletter, we collect your email address and store it for the purpose of sending email campaigns. You can unsubscribe anytime via the link in each newsletter.

10. Data Retention

We retain personal data only as long as necessary for the purpose it was collected, or as required by law.

11. Data Security

We use SSL/TLS encryption to secure communication between your browser and our website.

12. Embedded Content & Music Tools

This website may embed content from the following services: Spotify, SoundCloud, YouTube, Vimeo, and promotion tools such as SubmitHub, Groover, Linktree, Toneden. These providers may collect usage and device data when you interact with the content.

13. Dispute Resolution – EU Online Dispute Platform

The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr

We participate in dispute resolution proceedings before the Universal Arbitration Board of the Zentrum für Schlichtung e.V.
https://www.verbraucher-schlichter.de

14. Changes to This Policy

We may update this privacy policy to reflect changes in our services or legal requirements. The latest version is always available on this website.